HAVE QUESTIONS? WE’VE GOT ANSWERS

Find everything you need to know about our services, processes, and policies. Explore our FAQs for quick and clear answers, or reach out to us for personalized assistance.

FAQs

  • At EQUNOX, we offer professional cleaning services tailored to your needs. Our expertise includes window cleaning, pressure washing, and eco-friendly solutions like Non-Spot Technology to ensure your property remains spotless for longer. Whether it’s residential or commercial, our goal is to provide superior results every time.

  • Getting a quote is quick and easy! You can reach out to us via email at Info@equinoxnc.net or call us at (984) 212-2799. Simply share a few details about your needs, and we’ll provide a free, no-obligation estimate within 24 hours.

  • Yes, EQUNOX is fully insured to give you peace of mind. We are covered up to $1MM per occurrence and $2MM aggregate. Additionally, we have full auto and workers’ compensation coverage to ensure complete protection for both our team and your property.

  • We proudly serve various locations across North Carolina, including Cary, Holly Springs, Apex, Raleigh, Fuquay-Varina, Durham, and Wake Forest. If you're unsure whether we cover your area, feel free to contact us directly!

  • Non-Spot Technology is our innovative solution that applies a protective coating to your windows. This coating helps repel water, dirt, and debris, keeping your windows cleaner for longer periods and reducing maintenance needs. It’s part of our commitment to delivering lasting results.

  • Customer satisfaction is at the heart of everything we do. We provide clear communication, offer fixed start and end times, and focus on every detail during the job. If, for any reason, you’re not completely satisfied with our work, we will return promptly to address your concerns.

  • No preparation is required on your part. Our team will handle everything from start to finish. We’ll protect your property, use safe techniques, and leave the area clean and tidy after completing the job.

  • For optimal maintenance, we recommend scheduling professional cleanings at least twice a year. Regular cleanings help preserve the appearance and longevity of your windows and home exterior while enhancing curb appeal.